We are Hiring!

Love art? So do we.

 

Frame Designer/Framing Assistant

 

The Frame Designer/Framing Assistant is typically our customer’s first impression of Axel’s. Because of this, it is imperative that you are an advocate of the business, courteous, and knowledgeable of products and services offered and picture framing methods, and can speak confidently about the artwork work that we sell. Handling and storing the customer’s artwork in a safe and responsible manner is equally as important as we are the trusted stewards of their belongings. This role requires the ability to work with extreme accuracy and efficiency, a high degree of dependability and professionalism, being comfortable taking initiative, being a welcoming face of the organization, knowledgeable of and comfortable with computer fundamentals (database management, Google Suite, Adobe Suite), an ability to maintain good spirit and humor under pressure, and trustworthiness. The Frame Designer/Framing Assistant reports to the Store Manager and works closely with all employees. Outlined below are the duties, responsibilities and expectations for this position. However, you may be asked to assist with other duties as needed. 16- 24hrs a week Starting pay $18-20hr Start date ASAP Roting Saturdays a must. 2 Positions opens

 

 

Responsibilities and Expectations:

Primary responsibilities include:

• Insuring customer satisfaction by delivering top quality customer service

• Process all retail and picture framing orders and sales within the two POS systems

• Answering all inquires (phone/email/social media) in a timely manner

• Maintain a clean and presentable retail space (includes taking out trash, cleaning shop and bathroom, vacuuming floors, cleaning windows, sweeping stoop, dusting, etc.)

• Place reminder phone calls to framing customers

• Learn and research information about items for sale 

• Coordinate the shipping of products sold

• Maintain cash register and make timely deposits

• Receive and process inventory received from shipping carriers and report any discrepancies to Store Manager

• Resolving customer issues consistent with the company's philosophy 

• Social media content creation and deployment

• Maintain inventory levels of consumable materials 

• Assist with hanging exhibitions and the merchandising of products and updating window displays

• Maintain sandwich board and bulletin board area

• Record donations, customer awareness data and gift certificate usage

• Maintain open, honest and respectful communication with owner, co-workers and clients

• Assist with framing tasks to help the Picture Framer

 

Secondary responsibilities include:

• Manage picture framing photo library/portfolio

• Assist in special event planning, specials occasions, seasonal events, etc. as needed

• Help in ideation and execution of window displays, gallery exhibits, and events

• Other in store projects as identified and needed (may include painting, light construction, etc...)

• Water the plants

• May be asked to make deliveries or run errands